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Student Help Desk

Contact Information:
  • On campus: x3777
  • Off campus: (413)748-3777
  • Email: studenthelp@spfldcol.edu



Frequently Asked Questions:
Q: What is the Student Technical Help Desk?
A. The Student Technical Help Desk is a student-run technology support service on campus that is overseen by the Springfield College ITS department. The Student Technical Help Desk provides computer technology support for students that live on campus.
Q:How do I contact the Student Technical Help Desk?

A. You can contact the Student Technical Help Desk by dialing x3777 on campus or (413)748-3777 from off campus. You can also email the Student Technical Help Desk at: studenthelp@spfldcol.edu
Q:What hours are they open?
A. The Student Technical Help Desk responds to calls Monday thru Thursday. You can leave a message or send an email anytime.
Q:What kind of support do they provide?
A. The Student Technical Help Desk provides help with virus problems, Internet connection problems, general computer questions, and software support. The Student Technical Help Desk will also help to troubleshoot computer hardware problems.
Q: Where is the Student Technical Help Desk located?
A. The Student Technical Help Desk is located in the basement of Babson Library.
Springfield College 263 Alden Street, Springfield, MA 01109-3797 413.748.3000
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Page updated on: 06/17/2008